Returns & Exchanges
At Yardz, we want your home and garden to be perfect, which is why we offer a 30-day return policy on all unused items in their original packaging. If your purchase doesn't quite fit your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your Yardz account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Securely place the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your return portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5 to 7 business days.